Privacy Policy

Privacy Policy

Introduction

Welcome to https://insurance-rate-adjustments-after-dui.duilawpros.com (referred to as “our website” or “we,” “us,” or “the Company”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the handling of data collected through our website, applications, services, and products, ensuring compliance with various global privacy laws.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  • Our official website at https://insurance-rate-adjustments-after-dui.duilawpros.com
  • All applications and services offered under this domain
  • Interactions through emails, calls, or text messages from our team
  • Any third-party platforms linked to our website, though they are governed by their individual privacy policies.

Processing Activities

This policy is designed to guide our interactions with users in the following scenarios:

  • Utilizing our applications and services as an authorized user
  • Visiting any of our websites referenced in this Privacy Statement
  • Engaging with us through communications like newsletters, emails, telephone calls, or texts/SMS messages

Personal Data Collection

We collect various categories of personal data, including but not limited to:

Account and User Information:

  • Username and password details
  • Contact information (email, phone number)
  • Address and shipping details

Payment and Financial Details:

  • Payment card numbers and expiration dates
  • Bank account information
  • Transaction history

Purchase and Order Data:

  • Products or services purchased
  • Purchase frequency and amounts
  • Order tracking information

Mobile Device Identifiers:

  • Unique device identifiers, advertising IDs, or similar technologies
  • Location data from mobile devices

User Feedback and Preferences:

  • Responses to surveys and feedback forms
  • Product reviews and ratings
  • Communication preferences (email, SMS, etc.)

Social Media Interactions:

  • Information shared via social media platforms (if linked to our accounts)
  • Social media profile pictures and bios

Product Interaction Data:

  • Pages visited on our website
  • Features or content interacted with
  • Downloaded resources or e-books

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several purposes, including:

  • Strictly Necessary: These cookies are essential for the basic functionality of our website, ensuring a seamless user experience.
  • Preference: They remember your preferences, such as language settings or display options.
  • Analytics: We use analytics cookies to gather insights into how visitors engage with our site, helping us improve its performance and content.

Users can manage non-essential cookies through our built-in Cookie Manager, providing control over their tracking preferences.

Data Retention and Deletion

The retention period for personal data varies based on the type of information and the purpose for which it was collected:

  • Account Information: Retained until the account is active or closed at the user’s request.
  • Payment Details: Stored securely for transaction records, usually up to 7 years after the last activity.
  • Purchase History: Kept for billing and record-keeping purposes, typically 5-7 years.
  • Feedback and Communication Records: Retained for a period of 2 years to improve services or resolve disputes.

Data is deleted or anonymized once its retention period expires or when no longer required for the specified purpose.

Security Measures

We have implemented robust security protocols to safeguard your personal data:

  • Encryption: All sensitive data, both at rest and in transit, is encrypted using industry-standard encryption technologies.
  • Secure Third-Party Processing: We engage secure third-party service providers for specific functions, ensuring they adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. Our services are designed for a mature audience, and we encourage parents and legal guardians to monitor their child’s online activities.

Your Rights (depending on your location)

As a user, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
  • Restriction: Limit the use of your data for specific purposes.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for marketing or profiling purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or file an appeal/complaint, please contact our Data Protection Officer via the provided contact details.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page with a revised effective date. We encourage users to review this policy periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or data access/correction queries, please contact us:

We appreciate your trust in our privacy practices, and we are committed to protecting your personal information.